Scrubshopper Website Review & Ratings + Scrubshopper Coupons
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Scrubshopper Website Review & Ratings + Scrubshopper Coupons

Scrubshopper: Products & Services

Scrubshopper is an online store that offers an amazing selection of professional hospital, lab, dentist, and medical professional scrubs and apparel. Scrubshopper offers their customers the top name nursing scrubs brands like Landau, Urbane, Cherokee, Dickies, Jockey and Koi plus many more. Scrubshopper offers a 30 day money back guarantee and free shipping on orders over $100.00.

Products available from Scrubshopper:

Scrubshopper: Company Background

Scrubshopper was founded in 2005 in Fayetteville Arkansas and was taken over by Acumen Brands Inc in 2009. Scrubshopper,s chief founders are Mr. John James (CEO) and Mr. Terry Turpin (COO). Scrubshopper .com has quickly become the place to purchase all professional medical apparel and accessories at fabulous prices for doctors, nurses, dentist, and hospital staff.

Scrubshopper contact information:

  • Phone: (479) 718-0700
  • Fax: (479) 718-0703
  • Address: 745 E Joyce Blvd Ste 202, Fayetteville, AR 72703-6390
  • Email:  info@scrubshopper.com
Scrubshopper: Customer Feedback & Reviews

Customer reviews for Scrubshopper are mostly quite negative ,with most complaints dealing with customer service and back order issues.

Positive customer reviews commented on:

  • Great prices
  • Free shipping

Negative customer reviews commented on:

  • Horrible customer service
  • Poor back order policies
  • Slow refund reimbersment

Some customer reviews were:

"STAY AWAY FROM THIS COMPANY!!!!! Their website says ships in 3-5 days, that's a load of ....!! After finally receiving my order, some of the items didn't fit so I returned them via FedEx. They received my items 13 days ago and still haven't processed my refund!! I called and was put on hold 3 times before the girl agreed to refund my credit card. VERY POOR CUSTOMER SERVICE!!! Customers shouldn't have to track returns and call to have their money refunded!!!"

"Fast service really quick shipping, no problem with product or delivery"

"Never Again... This company is aweful. I placed an order for scrub tops on 1/23/2012. The company charged my credit card immediately. They then informed me a week later that my items were on back order and would not be available until 2/16/2012. They also offered to upgrade my shipping. Ok, no problem. Then 2/16/2012 comes and passes, no scrubs. On 2/21/2012 I receive another e-mail stating my items have again been back ordered until 3/15/2012. Ugh, but they said they would give me a coupon for 10% off my next order. Now, it is 3/19/2012 and my scrubs are finally on their way, but the company sent them ground shipping despite what they had previously stated. I went with this company because they had the best price, looks like I am getting what I paid for."

"Fast free shipping that exceeded my expectations. Good prices too."

Scrubshopper: Business Credibility & Trustworthiness

Scrubshopper is not accredited with the Better Business Bureau;  Scrubshopper does not have a BBB rating . Their BBB file was opened in 2007. Over the last three years,  there has been three complaints filed against Scrubshoppe with the Better Business Bureau; all the complaints have been closed to the Better Business Bureau’s satisfaction.

The complaints filed against Scrubshoppe were:

  • 1 complaints was due to advertising/sales Issues
  • 2 complaints were due to delivery issues
Scrubshopper: Website Popularity & Google Ranking

Scrubshopper website popularity:

  • Scrubshopper has a worldwide Alexa traffic rating of 298,792 out of 30 million websites.
  • Scrubshopper has an American Alexa traffic rating of 53,127
  • Scrubshopper has a Google pagerank of three out of ten.
  • The Scrubshopper site receives around 1,496 unique visitors daily,  which account for 10,475 daily page views. 
  • About 88% of the visitors to the Scrubshopper site are American.
Scrubshopper: Social Media Presence

Scrubshopper social media presence:

  • Scrubshopper can be followed on Facebook; they have 14,661 likes on Facebook and have 199 people talking about them. Scrubshopper updates their Facebook page daily .
  • Scrubshopper can be followed on Twitter; they have 129 followers on Twitter and have posted 360 tweets. Scrubshopper tweets every few days.
  • Scrubshopper offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products. 
  • Scrubshopper is on Pinterest; they have 371 pinned items
  • Scrubshopper is on Google Plus
  • Scrubshopper has a blog customers can follow.
Scrubshopper: Website Security & Safety

Scrubshopper is GeoTrust Secured and uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the Scrubshopper site as "not suspicious" and states that no malicious software or suspicious content has been detected or hosted on it in the last ninety days. The Google safe browsing page for Scrubshopper can be viewed here.

Scrubshopper: Pricing & Packages

Scrubshopper offers very competitive prices on all their products. In a price comparison of three products, Scrubshopper was the same price on one of the products and Scrubshopper was cheaper on two of the products than their leading competitors were.

Landau Cargo Elastic Waist Pant

  • Scrubshopper: $21.36
  • Leading competitor: $24.95

ADC Pro's Combo II Adult Sprague Kit

  • Scrubshopper: $49.95
  • Leading competitor: $55.95

KLOGS Naples

  • Scrubshopper: $89.95
  • Leading competitor: $89.95
Scrubshopper: Shipping Rates & Policies

Scrubshopper shipping rates and policies:

  • Scrubshopper only ships within the contiguous United States.
  • Scrubshopper does ship to PO boxes, but does not ship to APO/FPO addresses.
  • Scrubshopper offers a flat Standard shipping rate of $5.99 for orders under $100 and free shipping for orders of $100 or more.
  • Scrubshopper ships most products within 1-3 business days after the order is placed.
  • Both shipping costs and options are available at the checkout.
Scrubshopper: Payment Methods Accepted

Scrubshopper accepts numerous payment options. They accept:

  • MasterCard
  • Visa
  • American Express
  • Discover Card

Scrubshopper does accept PayPal a very secure way to pay for online purchases. Scrubshopper does not accept any other online payment method like Bill Me Later, Google Checkout or Amazon Payments, nor do they accept money orders, wire transfers or checks of any kind. 

Scrubshopper: Returns, Refunds & Exchange Policy

Scrubshopper return and refund policy:

  • Scrubshopper offers a 30 day return policy
  • All returns must be in new unused condition and include all original packaging, paperwork and have all tags still attached.
  • Shipping costs are non-refundable.
  • Customers are responsible for return shipping costs, unless the item is being returned due to manufacturers defect or error.

How to make a return:

  • Customers must contact Scrubshopper customer service to obtain a RMA number.
  • Scrubshopper customer service can be contacted at:  info@scrubshopper.com or by phone: 866.824.7962
  • The RMA number should be printed clearly on the outside of the package.

Returns should be sent to:

Acumen Brands Returns
2429 N. Gregg St.
Fayetteville, AR 72703

Scrubshopper: Product images & screenshots
Scrubshopper Coupons
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